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Help at Home Names New Chief Human Resources Officer

Strengthens company’s focus on its industry-leading employer of choice strategy

(CHICAGO, Illinois, June 3, 2024) Help at Home, the leading national provider of in-home, person-centered care for seniors, today announced the addition of a key member of its leadership team. Michelle Bonfilio has joined the company as its new chief human resources officer. Bonfilio brings an impressive set of experience in human resources leadership and growth.

In Bonfilio’s role at Help at Home, she will continue the company’s focus on elevating employees and caregivers by empowering them to bring their best selves to work every day, reinforcing Help at Home’s position as the employer of choice in the home care industry.

“Michelle’s expertise, leadership and passion for fostering a supportive culture will drive our organization forward, enhancing the support provided to our workforce of 60,000 caring and compassionate caregivers and administrative employees as they create meaningful moments for the vulnerable populations we serve,” said Help at Home’s CEO Chris Hocevar. “We’re excited about the opportunity to embark on the next chapter of our industry-leading employer of choice brand.”

In her previous role as chief human resources officer at Covetrus, she led global human resources functions, enhancing talent acquisition, development and retention. Bonfilio implemented innovative human resources practices that significantly enhanced employee engagement and organizational performance. Prior to her Covetrus employment, she served as chief human resources officer for Petco and was instrumental in driving cultural transformation, as well as improving human resource processes. Bonfilio was responsible for the development and execution of strategic initiatives that aligned with business goals, fostering a positive and inclusive work environment.

Additionally, Bonfilio held various leadership roles for Gap, Inc., where she managed global human resources operations. Her contributions included developing leadership programs, optimizing workforce planning, and enhancing diversity and inclusion efforts across the company. She has held various other human resources roles over her distinguished career and is an established executive coach with various coaching certifications. Bonfilio holds a bachelor’s in psychology with emphasis in biological science from the University of California, Davis.

About Help at Home

Help at Home is the leading national provider of high-quality, home care services offering innovative programs designed to help seniors and underserved complex chronic populations remain healthy in their homes. As of March 31, 2024, Help at Home operated more than 180 branch locations across 11 states and provided in-home personal care and integrated care management services to approximately 70,000 clients with the help of more than 57,000 highly trained and compassionate caregivers. Founded in 1975 and headquartered in Chicago, Illinois, Help at Home has nearly 50 years of operating experience in the home care industry. For more information about Help at Home, visit