Help at Home Help adds chief human resources officer
The Chicago-based personal home care company Help at Home has named Lisa George as its new chief human resources officer.
George has previously served in human resources leadership roles at Cardinal Health (NYSE: CAH), Walmart (NYSE: WMT) and Campbell’s Soup (NYSE: CPB). Most recently, she was the chief human resources officer at Shearer’s Foods.
“I found that the people in this organization were all really committed to that mission of making a difference, so that was incredibly compelling,” George told Home Health Care News. “I also think we are in a unique situation, particularly with the growth that we’ve had over the last 18 months. We want to be that true destination where people really want to come to work and make a difference.”
Help at Home has more than 190 locations across 12 states and employs nearly 50,000 caregivers. The company’s revenue is mostly from government payers like Medicaid, which is different from many of the bigger home care companies that rely primarily on private-pay clients.
The company recently entered into New York with two major acquisitions that added over 10,000 new clients and 12,000 caregivers to its portfolio.
“In the HR arena, we want to make sure that we are doing everything that we can to enable the business strategy,” George said. “That means looking at people, processes, technology, policies, systems, and making sure that everybody is able to work together with a very collaborative mindset, with also a focus on performance and business outcomes.”
On top of striving for being the go-to place for caregivers, George wants to “professionalize” the caregiver occupation at Help at Home, and also offer meaningful career paths for all of its workers.
“We really want to continue to professionalize and upskill that role, because they’re the ones in the home making the difference every day,” she said. “We’re going to really make sure that we invest in that and provide a working environment that the caregivers are going to value, that allows them to do their best work and pursue that as a longer-term career.”
InnovAge names new chief medical officer
InnovAge (Nasdaq: INNV) has named Dr. Richard Feifer the company’s chief medical officer.
“There is nothing more important than ensuring we are consistently delivering outstanding care for our participants,” Patrick Blair, president and CEO of InnovAge, said in a press statement. “As a physician executive with a breadth of experience and proven leadership in post-acute care and physician practice management, clinical operations, value-based payment models and managed care, Rich is a valuable addition to our executive leadership team.”
A Denver-based Program of All-Inclusive Care for the Elderly (PACE) provider, InnovAge is one of the largest organizations of its type. The company has roughly 1,800 employees and serves seniors in Colorado, New Mexico, California, Pennsylvania and Virginia.
In his role as CMO, Feifer will be responsible for InnovAge’s clinical care delivery, including medical care, quality, pharmacy, dental, and behavioral health.
“I’m passionate about finding better ways to deliver efficient, high-quality care,” Feifer said in a statement. “My professional mission aligns perfectly with InnovAge and I’m very excited to apply my experience to support the company in fulfilling its critical objectives. PACE provides a much-needed solution to the many challenges of efficiently caring for a medically complex and often underserved population and does so by aligning with what participants and families truly desire and value – aging in their own homes and communities.”