Help At Home, LLC,
along with our sister companies,
, Excel Home Care
, and Coastal/Altrus
has been providing compassionate, dependable care as an alternative to nursing home placement for over 40 years.
Our company name describes our mission perfectly. Since 1975, we have provided the means for thousands of people to remain in their own home
instead of relocating to a care facility. Our committed and well-trained staff
makes it possible to keep people comfortably and safely in their own homes and communities.
We are fully insured and bonded, and all of our staff are thoroughly trained, tested, and background-checked before
ever entering a client’s home. Field staff are required to attend in-service training on a regular basis and are
always closely monitored by our staffing supervisors. Our comprehensive training program exceeds State and Federal minimum standards.
In fact, our training program has even been used as a model for other home care agencies! Our intense commitment to quality has
allowed us to partner with local and federally funded home care programs.
We operate 151 branch locations, providing services in
13 states. This list is constantly expanding. Our size allows us to have
a voice in the industry, which benefits and protects our clients' rights to quality and services.
It also allows us to manage costs effectively and ensure that there is always coverage for cases.
Even though our operation is overall quite large in size, each office is managed at the local level
by a trusted branch manager. The branch managers are in constant contact with the corporate office
in Chicago in order to facilitate the strict enforcement of our standards. Through this model of
leadership and management, we are able to provide the type of personal service that has made us
a leader in our industry!
Our Mission Statement
The mission of Help At Home, LLC / Oxford HealthCare is to benefit and enhance the lives of
the elderly and disabled, and their families, by providing care and assistance in their homes.
Our Team is committed to building lasting relationships based on honesty
and trust with every client we serve.
Help At Home, LLC / Oxford HealthCare passionately believes that keeping people in the
familiar surroundings of their home and community truly enhances their overall quality of life.
Our employees are the key to our continued success. Help At Home, LLC / Oxford
HealthCare is committed to supporting all of our team members in achieving
their greatest personal and professional potential by providing comprehensive
training, and continued support and education during their term of employment with